Signatures are required for deliveries made by DPD or Palletways. There may be a charge for this. The driver is not insured or able to place the item anywhere else but the nearest point on your property to the road.Please note that customers are responsible for the return costs of unwanted items. Please be advised that the following charges may apply if you wish to return your goods if no longer required or the wrong item is ordered: 1. If you are collecting the item you can also pay via Credit/Debit card or cash on collection, please contact our office to arrange collection time and day. Our offices are open between 7.30am to 4.00pm - Monday to Friday. Please note messages and emails are normally answered within 24 hours of receipt, they will not be answered outside of office hours.
Messages sent over the weekend will be answered on Mondays (excluding bank holidays).